Services
Craftfieldk handles maintenance, diagnostics, tyres, and bodywork under one roof in Madrid — so you deal with one team you already know.
A consistent process that protects your vehicle and your budget.
Every vehicle that enters the Craftfieldk workshop follows the same structured workflow: a reception check to confirm the reported symptoms, a diagnostic phase using appropriate equipment, a written estimate issued before any work proceeds, the repair or service itself, and a final quality check by the lead technician. We do not sub-contract work, we do not add items to an invoice without prior agreement, and we do not return a vehicle until we are satisfied with the result. This process has been refined across more than 4,000 jobs since 2011, and it is the foundation of the repeat-customer rate we are proud of.
Detailed breakdowns of each service area at Craftfieldk.
We service vehicles of all European, Asian, and American brands following the manufacturer's interval schedule. A standard service includes engine oil and filter, air filter, cabin filter, brake fluid check, coolant level, battery health, and a 25-point visual inspection. Major services add timing belt or chain inspection, spark plug replacement, and transmission fluid where applicable. Every item is recorded on a digital service card emailed to you after collection.
Modern vehicles can generate hundreds of fault codes, many of which mask a different underlying cause. Our Bosch KTS diagnostic station reads codes across all systems — engine, ABS, airbag, gearbox, and ADAS — while our trained technicians interpret the data rather than simply clearing it. Intermittent electrical faults are traced using an oscilloscope and wiring diagrams sourced directly from the manufacturer's technical database. You leave with a documented root cause, not a guess.
We carry an inventory of over 200 tyre references covering passenger cars, SUVs, and light commercial vehicles. Fitting includes machine mounting, dynamic balancing on our Hunter Road Force machine, and TPMS sensor reset where required. We also offer 4-wheel alignment using a laser alignment rig, which we recommend whenever new tyres are fitted or following any suspension work. Correct alignment extends tyre life measurably — typically by 15 to 25 per cent.
Our dedicated body bay handles everything from paintless dent removal on small panel dings to full collision repair involving structural straightening, panel replacement, and multi-stage refinishing. We use waterborne base coats and clear coats, mixed in-house to match your vehicle's factory colour code via spectrophotometer scan. The result integrates seamlessly with the surrounding paint rather than standing out under changing light. All bodywork comes with a 24-month paint adhesion guarantee.
“After a parking accident left a deep crease in my driver's door, I was quoted nearly €900 at two other workshops. Craftfieldk's assessment was half that, and the finished result was indistinguishable from the original paint — even in direct sunlight. They kept the car for three days exactly as promised and handed it back spotless inside and out.”
— Carmen Delgado, Chamberí
Straightforward answers so you know exactly what to expect when you visit us.
Yes, always. We issue a written estimate — either printed or sent by email — before any repair or service begins. No work proceeds without your explicit approval of that estimate. If during the job we discover an additional issue, we stop, contact you, and wait for your decision before continuing.
For shorter jobs such as a standard oil service, tyre fitting, or a diagnostic session, you are welcome to wait in our customer area. For longer jobs — bodywork, major service, or complex electrical diagnosis — we recommend arranging alternative transport and collecting the vehicle when complete. We will give you a realistic time estimate at reception.
We service and diagnose hybrid vehicles from Toyota, Honda, and Renault, and we handle EV diagnostics and 12V system maintenance on models from Renault, Nissan, and Volkswagen Group. High-voltage battery pack replacement is not within our current scope — for that we refer customers to the respective brand's authorised network, and we are honest about that boundary.
Our regular stock includes Continental, Michelin, Bridgestone, Goodyear, and Hankook. We can source Pirelli, Toyo, and Falken on a next-day basis in most sizes. If you require a specific tyre not in our catalogue, contact us in advance and we will confirm availability within 24 hours.
A full multi-system scan and interpretation typically takes between 60 and 90 minutes. Intermittent faults requiring road testing or extended monitoring can take longer — we will tell you upfront if that is the case. The diagnostic fee is deducted from the repair invoice if you proceed with us.
Call us or use our contact form — we are happy to discuss your vehicle's symptoms before you commit to a visit.